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About us

Who we are

A financial technology company transforming how financial services firms engage and support their customers.

About us

Who we are

A financial technology company transforming how financial services firms engage and support their customers.

About us

Who we are

A financial technology company transforming how financial services firms engage and support their customers.

About us

Who we are

A financial technology company transforming how financial services firms engage and support their customers.

Finances aren't just about numbers – they are the tools that unlock life's milestones. Our goal is to be there for the moments that matter, turning anxiety into confidence and empowering people to play life better.

Finances aren't just about numbers – they are the tools that unlock life's milestones. Our goal is to be there for the moments that matter, turning anxiety into confidence and empowering people to play life better.

Finances aren't just about numbers – they are the tools that unlock life's milestones. Our goal is to be there for the moments that matter, turning anxiety into confidence and empowering people to play life better.

People

Our team

Behind Life Moments is a passionate team that loves solving real customer problems. By bringing together expertise in financial services, technology, design and product innovation, we help our clients create experiences that are more personal, more engaging and more human.

Everything we build is guided by a simple goal: helping people become more financially confident.

Ben Leonard

Co-Founder & CEO

Paul Carse

Co-Founder & COO

Susanna Silano

Content Director & Product Manager

Rob Winter

Design Director

Sarah Mitchell

Product Manager & Sustainability Lead

Daphne Toprek

Head of Money Coach Academy & Marketing Lead

Prashanthi Balachander

Product Designer

Olena Vasylkiv

Business Analyst

Kseniia Monastyrska

Business Analyst

Mykhailo Losyk

Back-End Developer

Nataliia Khariv

QA Engineer

Volodymyr Martych

Front-End Developer

Nataliia Falinska

Front-End Developer

Andrii Shpak

Business Intelligence Analyst

Vitalii Radchenko

Senior DevOps Engineer

People

Our team

Behind Life Moments is a passionate team that loves solving real customer problems. By bringing together expertise in financial services, technology, design and product innovation, we help our clients create experiences that are more personal, more engaging and more human.

Everything we build is guided by a simple goal: helping people become more financially confident.

Ben Leonard

Co-Founder & CEO

Paul Carse

Co-Founder & COO

Susanna Silano

Content Director & Product Manager

Rob Winter

Design Director

Sarah Mitchell

Product Manager & Sustainability Lead

Daphne Toprek

Head of Money Coach Academy & Marketing Lead

Prashanthi Balachander

Product Designer

Olena Vasylkiv

Business Analyst

Kseniia Monastyrska

Business Analyst

Mykhailo Losyk

Back-End Developer

Nataliia Khariv

QA Engineer

Volodymyr Martych

Front-End Developer

Nataliia Falinska

Front-End Developer

Andrii Shpak

Business Intelligence Analyst

Vitalii Radchenko

Senior DevOps Engineer

People

Our team

Behind Life Moments is a passionate team that loves solving real customer problems. By bringing together expertise in financial services, technology, design and product innovation, we help our clients create experiences that are more personal, more engaging and more human.

Everything we build is guided by a simple goal: helping people become more financially confident.

Ben Leonard

Co-Founder & CEO

Paul Carse

Co-Founder & COO

Susanna Silano

Content Director & Product Manager

Rob Winter

Design Director

Sarah Mitchell

Product Manager & Sustainability Lead

Daphne Toprek

Head of Money Coach Academy & Marketing Lead

Prashanthi Balachander

Product Designer

Olena Vasylkiv

Business Analyst

Kseniia Monastyrska

Business Analyst

Mykhailo Losyk

Back-End Developer

Nataliia Khariv

QA Engineer

Volodymyr Martych

Front-End Developer

Nataliia Falinska

Front-End Developer

Andrii Shpak

Business Intelligence Analyst

Vitalii Radchenko

Senior DevOps Engineer

People

Our team

Behind Life Moments is a passionate team that loves solving real customer problems. By bringing together expertise in financial services, technology, design and product innovation, we help our clients create experiences that are more personal, more engaging and more human.

Everything we build is guided by a simple goal: helping people become more financially confident.

Ben Leonard

Co-Founder & CEO

Paul Carse

Co-Founder & COO

Susanna Silano

Content Director & Product Manager

Rob Winter

Design Director

Sarah Mitchell

Product Manager & Sustainability Lead

Daphne Toprek

Head of Money Coach Academy & Marketing Lead

Prashanthi Balachander

Product Designer

Olena Vasylkiv

Business Analyst

Kseniia Monastyrska

Business Analyst

Mykhailo Losyk

Back-End Developer

Nataliia Khariv

QA Engineer

Volodymyr Martych

Front-End Developer

Nataliia Falinska

Front-End Developer

Andrii Shpak

Business Intelligence Analyst

Vitalii Radchenko

Senior DevOps Engineer

Milestones

Our story

2018

We started with one life moment...

  • Life Moments was founded by Ben Leonard and Paul Carse.

  • We launched FirstHomeCoach, our first digital coaching proposition to help first-time buyers navigate the road to homeownership.

  • Life Moments was founded by Ben Leonard and Paul Carse.

  • We launched FirstHomeCoach, our first digital coaching proposition to help first-time buyers navigate the road to homeownership.

2019 - 2020

Our first clients come on board

  • Principality and Virgin Money became our first clients.

  • We launched new digital coaching experiences for first-time buyers, reshaping how lenders engage customers earlier in their journey.

  • Principality and Virgin Money became our first clients.

  • We launched new digital coaching experiences for first-time buyers, reshaping how lenders engage customers earlier in their journey.

2021 - 2022

One moment becomes many

  • Our solutions expanded beyond home buying, developing new propositions across investing and small business.

2024

Innovation ahead

  • We were selected for interactive investor’s Innovation Lab to explore more personalised investing experiences.

  • We also joined Lloyds Banking Group’s Launch programme to explore dynamic digital retirement experiences.

  • We were selected for interactive investor’s Innovation Lab to explore more personalised investing experiences.

  • We also joined Lloyds Banking Group’s Launch programme to explore dynamic digital retirement experiences.

2025

AI enters the chat

  • AI Coach was launched with Mortgage Advice Bureau, exploring how emerging technology could enable new forms of personalised financial support.

  • Participating in the ICO Innovation Lab, we developed various Targeted Support journeys.

  • AI Coach was launched with Mortgage Advice Bureau, exploring how emerging technology could enable new forms of personalised financial support.

  • Participating in the ICO Innovation Lab, we developed various Targeted Support journeys.

2026

The Money Coach era begins

  • We launched our largest Money Coach experiences with Standard Life and Santander, bringing together 5+ life moments in each solution.

  • The We Trust? event series was launched

  • We joined CFIT, contributing to industry work on small business and home-buying journeys.

  • We launched our largest Money Coach experiences with Standard Life and Santander, bringing together 5+ life moments in each solution.

  • The We Trust? event series was launched

  • We joined CFIT, contributing to industry work on small business and home-buying journeys.

Working with leading brands

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Working with leading brands

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Working with leading brands

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Working with leading brands

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© 2026 All Rights Reserved. Life Moments Ltd.

© 2026 All Rights Reserved. Life Moments Ltd.

© 2026 All Rights Reserved. Life Moments Ltd.

© 2026 All Rights Reserved. Life Moments Ltd.